From signed order
to live service.
Nothing falls
through the cracks
Delivery & Lifecycle closes the operational loop — turning signed orders into structured provisioning workflows, tracking every service through activation, and maintaining full visibility from order through renewal.
Auto
Workflow triggered on every signed order
No Manual Handoffs
Manual handoff steps between sales and ops
Sales closes the deal.
Then what?
The most common failure point in infrastructure operations isn't the sale — it's the handoff. Signed orders get emailed to ops, tasks get assigned in Slack, status gets tracked in a spreadsheet, and nobody has a single view of where anything is.
No structured handoff
Sales sends an email to ops. Ops creates a ticket. Nobody knows if the ticket maps to the signed order correctly — or if anything was missed.
No delivery visibility
The tenant asks when they'll be live. The ops lead doesn't know without checking three systems. The answer is always "let me find out."
Billing goes live late
Nobody tells billing when the service was actually activated. The invoice goes out on the wrong date — or the service was running for a week before billing noticed.
Signed order to live service.
Structured, tracked, auditable.
When a contract is signed, Yutanix automatically creates a delivery work order with all tasks pre-populated from the service type. Ops picks it up from the queue — everything they need is already there.
Auto-created from signed order
The moment a contract is signed, a delivery work order is automatically created — pre-filled with service type, tenant details, site assignment, and required tasks. No manual ticket creation, no risk of missed details.
Task templates by service type
Colocation, cross-connects, managed services, and internet transit each have their own task template — cabinet assignment, power provisioning, LOA issuance, testing, and activation steps defined once and applied automatically.
Task ownership and notifications
Each task is assigned to the right team member — or team role — with email and Slack notifications. Dependencies are tracked, so step 4 only unlocks when step 3 is complete.
Activation triggers downstream actions
When ops marks the service as activated, three things happen automatically: the tenant receives a service-live notification, the billing engine starts the billing cycle from the actual activation date, and the service moves to the lifecycle tracking view.
Full audit trail, permanently recorded
Every task completion, every assignment change, every note — recorded with timestamp and author. The complete delivery history is attached to the service record forever.
Delivery Queue
New · 2
WO-0099
DataNOC · ½ Cab
Due: Mar 18
WO-0100
Nautilus · xconn ×3
Due: Mar 20
In Progress · 3
WO-0097 ●
Colo-Serv · Full Cab ×2
4/7 tasks
WO-0095
HE · 10G xconn ×2
6/7 tasks
WO-0096
Datacate · 1G transit
2/7 tasks
Done · 12
WO-0094
HE · Full Cab
✓ LiveWO-0093
Nautilus · ½ Cab
✓ Live
Every service, every stage.
Full-span visibility.
Lifecycle tracking gives you the complete picture of every service — where it is right now, what it's costing, when it was activated, and when it's up for renewal — across every tenant and every site.
Quoted
CPQ stage
Signed
Contract active
Delivering
Work order open
Active
Billing running
Renewing
AI monitors
Churned
Recorded
Service health at a glance.
Every active service tracked in real time — its lifecycle stage, renewal date, billing status, and any AI-surfaced signals that need your attention.
- Full lifecycle stage per service, updated in real time
- Renewal date tracking with 60/30/14-day alerts
- Churn and expansion signals from AI Data Center
- Delivery timeline and activation date for every service
- Direct links to the associated invoice, quote, and work order
Delivery is where the
full platform comes together.
Delivery & Lifecycle is the last mile of the Yutanix revenue loop — pulling from every other module and closing the circle back to billing and lifecycle tracking.
Solution Builder
Signed order triggers work order
auto-creates
Delivery & Lifecycle
Work order tracked to activation
activation starts
Billing
Billing cycle starts from actual activation date
Lifecycle tracking
Service enters active lifecycle, renewal monitored by AI
Everything in Delivery & Lifecycle.
Every work order created automatically when a contract is signed. No setup required.
Auto Work Order Creation
Every signed contract triggers a work order automatically — pre-filled with service details, tenant info, site, and required tasks.
Service-Type Task Templates
Colo, cross-connect, managed, and transit each have their own task checklist — configured once, applied automatically on every order.
Task Assignment & Notifications
Assign tasks to team members or roles. Email and Slack notifications fire on assignment, completion, and escalation.
Delivery Timeline Tracking
Estimated and actual completion dates tracked per work order. SLA breach alerts fire before deadlines are missed.
Activation → Billing Trigger
When a service is activated, billing starts from the exact activation date — no manual handoff to finance required.
Full Lifecycle Visibility
Every service tracked from quote to churn — lifecycle stage, billing status, renewal date, and health score in one view.
Full Audit Trail
Every action logged — task completion, reassignment, notes, and status changes — with timestamp and author. Permanently attached to the service record.
Renewal & Churn Alerts
60, 30, and 14-day renewal alerts per service. AI flags churn risk from usage and engagement patterns before the renewal window opens.
Kanban Delivery Queue
New, In Progress, and Done views for the full delivery queue — sortable by site, service type, tenant, or due date.
🎉 See how the full platform works together
Explore the platform
AI Data Center · Product Catalog · Solution Builder · Multisite · Quoting · Billing · Delivery & Lifecycle
See the full platform working
end to end.
From catalog to quote, from signed order to activated service to billing — Yutanix connects the entire infrastructure revenue workflow