Yutanix Solutions · Managed Service Providers
For Managed Service Providers

You deliver complex
services. Your catalog
should scale
with you

MSPs sell catalog-driven services — remote hands, connectivity management, monitoring, lifecycle services. Yutanix structures what you sell, keeps quoting consistent, and turns delivered services into clean recurring billing.

Managed Services Catalog 18 services
Service Type Price

Remote Hands – Standard

SKU-008

NRC/hr $175/hr

RH Retainer – Monthly

SKU-009

MRC $700/mo

Network Monitoring

SKU-015

MRC $250/mo

Lifecycle Management

SKU-016

MRC $400/mo

AI: 8 tenants have RH-Standard but no RH Retainer. Retainer conversion rate for this profile is 74% — upsell opportunity flagged for each.

WHY MANAGED SERVICES GET HARD TO SCALE

Managed services are high-value. They shouldn't be the hardest thing to sell, deliver, and bill.

The complexity of managed services — configurable offerings, usage-based charges, retainer models, recurring plus on-demand billing — requires a platform built for it. Not a spreadsheet pretending to be one.

Services aren't consistently defined

Remote hands billed at $175/hr by one rep, $160/hr by another. Retainer scopes described differently in every proposal. Without a standard catalog, delivery and billing become inconsistent.

Billing is the most complex part

Monthly retainers, usage overages, one-time project fees, and base MRC all need to appear on the same invoice — correctly calculated, correctly attributed, on time.

Upsell opportunities are invisible

A tenant buys ad-hoc remote hands for months. Nobody notices they'd be better served — and pay more — with a retainer. The pattern exists. No one sees it.

The MSP operating model

Structure what you sell. Automate how you bill. Grow every account

Structure everything you sell

Define every managed service — hourly, retainer, usage-based, and project — in a structured catalog. Every rep quotes from the same source. Every delivery team works from the same service definitions. Every invoice pulls from the same pricing.

Product Catalog →

Mixed billing models on one invoice

MRC retainers, NRC project fees, hourly usage charges, and power overages — all on one invoice, automatically calculated. AI pre-scans every invoice against service agreements before you review. Month-end is a review, not a build.

Billing & Invoicing →

AI surfaces expansion opportunities

AI monitors service usage and identifies when a tenant would benefit from a retainer, managed package, or upgrade.

AI Data Center →
HE

Hurricane Electric · Tenant

SJC-01 · 14 services · $19,750 MRC

Full Cab Colocation ×2

SKU-001 · MRC

$4,800 Active

10G Cross-Connect ×6

SKU-004 · MRC

$4,200 Active

RH Retainer – Monthly

SKU-009 · MRC

$700 Active

Network Monitoring

SKU-015 · MRC

$250 Active

RH – Emergency Callout ×3

SKU-010 · NRC this month

$1,575 Billable

AI upsell: HE has had emergency callouts 3 months in a row ($1,500–$1,800 NRC). An Emergency Response SLA retainer ($800/mo) would reduce their costs and generate predictable MRC for you.

Managed services today

The hidden friction in managed services

  • Every rep describing managed services differently in their proposals
  • Hourly billing tracked in a spreadsheet, manually calculated at month-end
  • Missing charges discovered by the tenant before you do
  • No visibility into which tenants are consuming services unpredictably
  • Upsell opportunities invisible until a tenant complains about cost
  • Service delivery tracked across email, tickets, and memory
Managed services with Yutanix

Catalog-driven, consistently profitable.

  • Every managed service defined once in the catalog — same scope, same price, always
  • MRC retainers, NRC hourly charges, and usage overages all billed automatically
  • AI catches missing charges and billing gaps before invoices go out
  • Usage patterns surfaced automatically — know who's consuming what before they escalate
  • AI identifies tenants ready for retainer upgrades
  • Every service delivery tracked in structured work orders — full audit trail, always
THE MSP OPERATING STACK

These capabilities run the entire managed service lifecycle — from service definition to quoting, delivery, billing, and expansion.

Built for Managed Service Providers

Structure your services.
Automate your revenue

Every MSP structures services differently. Share how your catalog, quoting, and billing work today, and we’ll walk through how Yutanix can support it.